Head of Delivery Management / Head of Technology Delivery Management


Head of Delivery Management / Head of Technology Delivery Management

executive jobs recruitment

Job Description

If you’re looking for a leadership role within delivery and programme management that’s fast paced and diverse, this is a great opportunity to make an impact within a growing business.

Your role as Head of Technology / Head of Technology Delivery Management:

To support, facilitate and manage the technical delivery process

Your role as Head of Technology / Head of Technology Delivery Management:

  • Provide leadership to a team of experienced multichannel digital professionals working across product management, analytics, project management, business analysis, customer/user experience and interaction design
  • Proactive and professional engagement with senior business stakeholders and the other members of the Travel Chapter Technology Leadership Team
  • Hands-on management of a portfolio of projects

Your Knowledge, skills and experience required for the Head of Technology / Head of Technology Delivery Management:


  • Broad experience as a project/programme manager across multiple enterprise-scale organisations in both agile and traditional environments working with internal teams and suppliers
  • Prince 2 Practitioner (although our default approach is lean/agile)
  • Experience in having delivered major digital projects (budgets in excess of £1M) which demonstrates a portfolio of experience in

o Custom software

o High-availability IT infrastructure (on-prem and cloud)

o Package/service implementation

o Business change

o Cloud services (ideally including SaaS and IaaS)

  • Experience in setting up as well as delivering projects and programmes – business cases, TCO, governance structures, planning, training plans, RAID management and benefits management.
  • Management and coaching of teams
  • 5+ years’ experience working with technical teams in an Agile environment.
  • 3+ years’ experience in an Agile PM (or Scrum Master, or equivalent) role.
  • High EQ, with the ability to understand and manage the issues facing both team members and senior management
  • The ability to effectively prioritise when under pressure.
  • Strong analytical and problem-solving skills.
  • Excellent written and verbal communication skills.
  • A focus on quality and accuracy.
  • A willingness to learn, a positive, can-do attitude, and a good team player.


  • The ideal candidate will have a hands-on technical background, for example as a developer
  • Web as well as native mobile apps delivery
  • Digital transformation
  • Agile coaching
  • DevOps
  • Technology/Enterprise architecture
  • GDPR and security
  • Mission critical systems

Your Competencies as Head of Technology Delivery Management / Head of Technology

  • Ensure that the tech department are consistently delivering high-value and high-quality output to the business aligned with the agreed priorities
  • Help to collaboratively define project scope and set realistic timelines while focusing on iterative and timely delivery
  • Track progress against project timelines whilst managing change
  • Proactively communicating with project team and wider business in a regular, timely and organised manner
  • Ensure appropriate tools and framework are selected on a per project basis to deliver efficiently for the business
  • Define and manage a well-defined project management process and champion ongoing process improvement initiatives to implement best practices for Project Management
  • Provide leadership to the project team to help accurately evaluate and mitigate project risks and issues
  • Promote self-managing teams and ensure that each team member feels fully engaged in the project and making a meaningful contribution
  • Maintaining a positive and gracious manner
  • Consistently improve upon project management practices through continued personal development

King Recruit is acting on behalf of Travel Chapter as a preferred recruitment partner. **no agencies**


  • Company events & social hours

Job Types: Full-time, Permanent

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